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‎08-16-2025 03:06 AM

HP Recommended

Hallo, I have changed windows 10 system onto windows 11 on my HP OMEN HP Omen 15-dc0004ur, as a result my normal sound by Bang&Olufsen disappeared, how to get back?

3 REPLIES 3

‎08-16-2025 07:14 AM - edited ‎08-16-2025 07:14 AM

HP Recommended

Hi:

 

The B&O audio software is installed by the Realtek audio driver.

 

Since HP has not provided any W11 drivers for your notebook, the only suggestion I can offer would be to see if reinstalling the W10 driver from the support page installs the B&O software again.

 

OMEN by HP 15-dc0004ur Software and Driver Details

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‎08-16-2025 08:19 AM

HP Recommended

I followed the link you provided and installed the driver, but it was notninstalled on windows 11, after extraction, the installation window closes

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‎08-16-2025 09:17 AM

HP Recommended

Sorry that didn't work.

 

Unfortunately, i don't have any other ideas for you to try.

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