• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion - 15-cc123cl

Hello Guys,

 

Any one had real solution uafter windows 11 update there is cracking sound in Audio drivers.

hp is worst there is no support and windows team telling there is no supporting drivers this is frustating.

2 REPLIES 2
HP Recommended

@15-cc123cl 

 

Please try a clean install Audio driver


1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

                    and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

No Unfortunately it not worked

i followed exact steps

unistalled drivers and when i came back it showed back( Drivers which i unistalled).

the one which you provided is extracting but not showing in device manager drivers

 

I need drivers which support windows 11 my model is hp 15cc123cl

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.