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HP Recommended
Spectre x360

I upgraded from a Pavilion x360 to a Spectre x360 and am having some sound issues.

 

With my new laptop, the sound is too quiet even on volume 100 and it can take up to 5 seconds for windows to play a sound, which usually misses the first seconds of audio, even though I have the "turn off this device to save power" off in Device Manager.

 

I reinstalled Bluetooth drivers from intel, and reset and paired my Airpods many times to the computer to no avail. I have two sets that I tested, and while they both work fine on the Pavilion, their volume is diminished on my Spectre.

 

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It turns out this applied to all bluetooth devices connected to my computer.

 

Fortunately, I was finally able to correct this issue by going to Control Panel>Hardware and Sound>Devices and Printers>

[My Airpods]>Properties then going under the Services tab and turning off Handsfree Telephony.

View solution in original post

1 REPLY 1
HP Recommended

It turns out this applied to all bluetooth devices connected to my computer.

 

Fortunately, I was finally able to correct this issue by going to Control Panel>Hardware and Sound>Devices and Printers>

[My Airpods]>Properties then going under the Services tab and turning off Handsfree Telephony.

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