Audio Beats becomes poor audio after Windows 10 installation

[VictorFreitas10]

Hi, good evening!

Maybe someone can assist me with the issue with my HP Envy M4 1115dx. It cames originally with Windows 8. Audio Beats was wonderfull and powerfull. Everybody asked me if that sound was really caming from my laptop. After perform the upgrade to windows 10, the audio became weak even when set to maximum, and with a quality far below what was expected from an audio Beats. The drive installed is the sp59576 from site (http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59576.exe). As HP doesn't support my laptop with windows 10 drives, I am using the windows 8.1 drives.

Just to make sure that I don't have hardware problems, I performed the downgrade to Windows 8 again and the Audio Beats becomes powerfull again.

Could someone assist me to get the same quality for Audio Beats at my laptop with Windows 10?

Thanks!

Victor

[Paul_Tikkanen · Accepted solution]

Hi, Victor:

See if this newer IDT Beats Audio driver works for your model.  Install and restart the PC.

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

[VictorFreitas10]

Hi Paul,

Thank you very much about your help. It worked very fine. Now I can manage the audio with the Beats application as well and select the best configuration for videos or music. The sound becomes powerfull again.

I really appreciate your help!

Thanks!

Victor

[Paul_Tikkanen]

You're very welcome, Victor.