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‎07-21-2025 12:29 AM

HP Recommended
Operating System: Microsoft Windows 11

Windows says something is wrong with it and restarts during hirepro test and when i speak in online meets.
My browser cannot detect the audio driver everytime and i need to restart

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1 REPLY 1

‎07-23-2025 09:22 AM

HP Recommended

@meghana21, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

Meanwhile, I suggest you refer to this guide: HP PCs - Microphone troubleshooting (Windows 10) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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