Audio Driver for HP probook 4540s

Subh1 · ‎12-29-2019

Hi,

I resetted my laptop after which there is ared cross sighn on my sound on bottom left corner. I tried all possible troubleshooting but it is not working. I was using IDT High Defination audio driver previously.

Could someone help me out?

Prométhée · ‎12-29-2019

Hello @Subh1
reinstall the audio driver by downloading it here

https://support.hp.com/us-en/drivers/selfservice/hp-probook-4540s-notebook-pc/5229455

Or try hp support assistant, if not better:

HP Support Assistant | HP® Official Site

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

banhien · ‎12-29-2019

@Subh1

Please try

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Subh1 · ‎12-29-2019

audio driver is not available here.

Subh1 · ‎12-29-2019

Hi Banhien,

I am getting an error while installing the driver :

The hardware detected is not supported by this IDT software package. The install will be aborted. Please let me know what I need to do.

banhien · ‎12-29-2019

@Subh1

Your machine is a little bit old. Please try the older one first

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

or the newer one

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Subh1 · ‎12-29-2019

Hi Banhien,

Still facing the same issue with the old driver provided. I bought this laptop in April 2013.

Prométhée · ‎12-30-2019

I am a little disappointed, if several experts at the same time, we do not know if what we say is well followed!
I offered to test with the hp support assistant software, so what about it?
is a driver found, installed pc restarted, error message ??
"audio driver is not available here"
The pc is under windows 10 obviously!
The product page generally opens depending on the system installed
Just change the choice, click on
Choose a different OS

in this case, depending and as several results here, we can try to change several times!
So here we start with w 8.1

IDT High Definition (HD) Audio Driver	1.00 Rev.F	42.3 MB	Oct 18, 2013	Download
Driver-Audio 1.00 Rev.F Windows 8.1 (64-bit) Oct 18, 2013 sp63916.exe

download driver
execute the file right click (execute as administrator)
restart the pc!
sometimes we have a reboot uninstall process
the pilot must install then, wait a little if not the case or nothing visible check the installed pilot
If not up to date restart the file

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question