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HP Recommended
Compaq Presario V3000
Microsoft Windows 10 (64-bit)

my Compaq Presario V3000 notebook Sound totally failed after i the Window 10 Home 64 Bit auto update... i try many ways to solve it... but totally didn't work out... :"(

1 REPLY 1
HP Recommended

@louys_k78, Welcome to the HP Support Community!

 

Are you using external speakers or internal speakers?

Have you tried using a headphone and check?

 

For now, let us try these steps:

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Also, check for any pending Windows update.

 

Run the Audio Check in HP Support Assistant

Refer to step 2 from this document. If the issue persists, you may also use Windows troubleshooter.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.