Audio Enhancements Not functioning

[fuzzyfurry069]

Hello community. Well for some reason, when I try to click on "Audio Enhancements" it wont activate, and when I try to add bass or treble the slide wont move, the control panel does. Any way that I could try to fix this?

[The_Fossette]

@fuzzyfurry069,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that the audio enhancements are not working.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you uninstall the audio driver from device manager and then download and install it from the below link.

https://support.hp.com/in-en/drivers

Uninstall:

1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!