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‎02-09-2025 06:50 AM

HP Recommended

ello HP Support Team,

I am experiencing audio issues on my HP EliteBook after switching from Linux to Windows. Here are the steps I have taken so far:

  1. I have uninstalled and reinstalled the Conexant audio drivers from the official HP support page for my model.
  2. I have checked the audio settings and ensured the correct playback device is set as default.
  3. I ran the Windows Troubleshooter, but it did not resolve the issue.
  4. I also restarted the Windows Audio service and checked for Windows updates.

Despite these efforts, the audio still does not work. I am unsure whether the driver I installed is the latest version or if there might be compatibility issues.

Could you please assist me in confirming if I have the correct driver installed and if there are any additional steps I should take to resolve this issue?

Thank you for your help!
Best regards,
[ Name] meskerem1
[ Contact Information] yeabsrafekede@**bleep**.com



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