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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Audio Issues on HP Notebooks Running Windows 11

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09-15-2023 02:11 PM
Hello HP Community,
I hope you're all doing well. I'm reaching out today to discuss a prevalent issue that has been affecting several HP notebook users, particularly those who have upgraded to Windows 11. The issue at hand revolves around audio problems that have impacted our overall user experience.
Issue Description:
In recent times, users of various HP notebook models running Windows 11 have been reporting audio issues that range from sound distortion and low volume to complete audio loss. These issues are causing significant inconvenience and frustration, and it's crucial to address them.
Details:
Notebook Models Affected: Please specify your exact HP notebook model.
Audio Distortion: Users are experiencing audio distortion, which affects the quality of audio playback.
Low Volume: Some users have reported that the audio output is noticeably lower than expected.
Audio Loss: In some instances, users are encountering complete audio loss, with no sound output.
Steps Taken So Far:
Many members of the community have taken various steps to troubleshoot these issues, including:
Updating Audio Drivers: Ensuring that audio drivers are up-to-date.
Windows Updates: Keeping Windows 11 updated with the latest patches and updates.
Testing Different Audio Sources: Checking audio on different media and sources to rule out specific software issues.
Device Manager Check: Verifying the status of audio devices in Device Manager for potential conflicts.
Contacting HP Support: Reaching out to HP's customer support for guidance and assistance.
Community Input:
I invite fellow HP notebook users who have faced similar audio problems on Windows 11 to share their experiences and any potential solutions or workarounds that have been effective. Your insights can be invaluable in helping us tackle these issues together as a community.
Request for HP's Attention:
Lastly, I kindly request HP's attention to this matter. HP is known for its commitment to product quality, and addressing these audio concerns is essential to ensuring a seamless and enjoyable user experience for HP notebook users on Windows 11. We look forward to any official guidance, updates, or improvements in resolving these audio issues.
Thank you for your time and assistance. Let's collaborate as a community to identify and address these challenges, ensuring that HP notebook users enjoy a trouble-free audio experience on Windows 11.