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- HP Community
- Notebooks
- Notebook Audio
- Audio Jack not working

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07-17-2017 06:03 PM
Hi @lcajal,
I'm awaiting their reply as the solution needs to be validated by them before I could have it sent out,
To ensure I'm providing a total fix, I would request you to wait for another 72hrs while I reach out to them.
And Keep you updated about the same.
In the meantime, please be patient as patience is a virtue 😉
I appreciate your time.
Regards,
Jeet_Singh
I am an HP Employee
04-12-2019 07:34 AM - edited 04-12-2019 07:36 AM
hi @Lcajal,
It is April 2019 for me and i have this same issue with a slightly newer model HP Omen Laptop, not sure of you fixed this issue yet.. Here is how i fixed it:
Step 1: Go to device manager
Step 2: Go to audio inputs and outputs
Step 3: Right click "Speaker/Headphone" and disable device
Step 4: Without re-enabling the device restart your laptop
Step 5: After restart, go back into device manager and enable that device. It worked instantly for me.
Hope this works if you're still having the issue!!
@Jeet_singh for future reference, also note your HP Omen laptops are still having this exact issue.
Respectfully,
Zach
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