Audio Playing Delay

[NotAHackusator]

In the past few months, I have ran into an issue with the audio coming from my laptop.

Basically, if I haven't played any audio for a certain amount of time, and I try to play audio again, the first 2 seconds of that audio will not play.

Does anyone know any potential fix for this? thanks.

[sandytechy20]

@NotAHackusator

Welcome to HP support community.

I suggest you try the below steps to resolve the issue: 

Find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}\xxxx\PowerSettings 

• where 'xxxx' is one of keys which contains 

• DriverDesc value 'Realtek High Definition Audio'. 

• Note: There may be multiple ones containing PowerSettings, 

• for example 'Nvidia High Definition Audio'. 

• You'll find there three binary values and set them: 

• ConservationIdleTime = ff ff ff ff; 

• IdlePowerState = 00 00 00 00; 

• PerformanceIdleTime = ff ff ff ff. 

• Default values are all 00 00 00 00 which disables power settings, 

• but driver overrides it with 0a 00 00 00 

• which is 10 seconds (0x0a = 10) and is by default in the driver. 

  If the issue persists, please follow the suggestions of the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[NotAHackusator]

Hi, I cannot locate the hkey_local_machine folder you were talking about.

I have done a search on both my C: and 😧 drive and couldn't find anything.

However, I did find a folder named hkey_class_root, but it only contained a folder in it that had another folder in it, which was empty.

Do you know any other ways of solving this issue? thanks.

[sandytechy20]

@NotAHackusator

Perform system reset

Here are the steps:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[NotAHackusator]

Let me get this straight, you want me to reset my system? Doesn't that delete all my files?

Is there any other way I can fix this? I don't want to delete all of my files just to maybe fix this issue.

[Echo_Lake]

@NotAHackusator

Thank you for posting back. 

Performing factory recovery will put the computer back to factory settings which will remove all your files and data. 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

[NotAHackusator]

I'm sorry, but I will not reset my computer to fix this issue.

[sandytechy20]

@NotAHackusator

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Cheers.