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‎11-28-2024 11:51 AM

HP Recommended
Product: HP EliteBook 845 14 inch G10 Notebook PC (70A43AV)
Operating System: Microsoft Windows 11

It sounds clear when listening without any wireless headphones. But when using wireless headphones sounds get cut off. I have tried reinstalling the Realtek Bluetooth driver, but it didn't solve my issue. Please provide a solution. It's an emergency.
There's no issue with my wireless headphones. I have checked in other devices.

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1 person had the same question
2 REPLIES 2

‎12-02-2024 05:42 AM

HP Recommended

Hi, I have HP EliteBook 845 14 inch G10 Notebook PC (8A422EA) and I am dealing with the same issue. Also tried reinstalling BT drivers, even rolling back to previous version, but the issue persisted. Must be caused by some other update.

 

Bluetooth speaker and earbuds, both work well with my phone but are unusable with the laptop. And regular sound via built-in speaker works.

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‎12-02-2024 05:48 AM

HP Recommended

I don't know why any person from HP is not providing any solution for this problem. This problem seems common in this model.

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