• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-12-2018 12:54 PM

HP Recommended
Product: HP Laptop 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

After updating to the latest windows 10, my audio didn't work.
I've followed the steps of https://support.hp.com/us-en/document/c06166393
That's the one people with the same issues as I do get recommended. But for me it didn't work.
Even after downloading the latest audio driver I experience the same problem.
I still get an error code 28 when trying to update the "Intel High Definition Audio".
I would love to hear if there are other options.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2018 12:58 PM

HP Recommended

@Adrianaa

 

Try this.

 

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

 

REO

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-12-2018 12:58 PM

HP Recommended

@Adrianaa

 

Try this.

 

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.