Audio driver issues on HP laptop

[wenitetan]

I've only had my laptop for a little over two years. Lately, it's been giving me issues with my audio. It did this last week and I was able to fix it. But it seems that this time is a little tricker to fix. I've tried to update the audio driver, but in the device manager menu, I don't have an option for games audio, which is what many, many, many articles said helps these issues.

I also tried to restart the computer so many times and nothing.

Is there any way that I can fix it? Is this something that is just going to keep happening? Does this mean that I have to get a new computer?

Any and all advice/tips would be appreciated!!!

[Rainbow23]

Hi @wenitetan,
Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

I see that you are facing audio issues with your HP computer.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this webpage Link
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Link 

Let me know if this works.
Take care and have a good day.

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