Audio driver

[divyansh0409]

Hello

I have bang and olufsen speakers but cant use their control pannel also after update the bang and olufsen audio settings are gone in my hp app. Can anyone solve this issue 

[Raj_05]

Hi @divyansh0409,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing issues with your Bang & Olufsen speakers and audio settings on your HP Omen 16 laptop after a recent update. Here are some steps you can take to try to resolve the problem.

• Check for Driver Updates: Ensure that all your audio drivers are up to date. You can do this by going to the HP website, finding your laptop model, and downloading the latest audio drivers for your specific configuration.
• Restart Your Laptop: Sometimes, a simple restart can resolve software glitches or conflicts.
• Reinstall Bang & Olufsen Audio Control Panel: If the Bang & Olufsen Audio Control Panel is not functioning correctly, try reinstalling it. You may need to download it from the HP support website or reinstall it from the HP recovery partition if your laptop has one.
• Check Audio Settings in Windows: Make sure that your audio settings in Windows are configured correctly. You can do this by right-clicking the speaker icon in the system tray, selecting "Open Sound settings," and verifying that the correct output device is selected.
• Restore from Backup: If the problem started after a recent update, consider restoring your system from a backup created before the update was installed. 

By following these steps, you should be able to troubleshoot and hopefully resolve the issues with your Bang & Olufsen speakers and audio settings on your HP Omen 16 laptop.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support