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HP15Q-BU003TU

Please can I be advised when the latest Audio drivers for Windows 11 will be available for download? No sound is coming in and out of my HP15Q-BU003TU laptop

4 REPLIES 4
HP Recommended

Hi @manishsmo,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the sound.

 

"I am afraid there are no drivers available for your current OS, Windows 11, as this unit is not compatible."

 

Click here to check.

 

However, try these steps. 

 

 HP Audio check performs various diagnostic tests and resolves audio issues automatically and provides a Test button for you to verify that sound issues are resolved.

 

Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Yes when will these drivers be made available. My laptop is only a couple of years old and to find that "upgrading" to windows 11 has meant that the audio no longer works is ridiculous. 


HP Recommended

Hi @manishsmo,

 

We do not have that information currently when the drivers are available. We may have to wait until further updates.

Hope this helps! 

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Windows 11 has been out for like a year.

 

HP should be representing customers and ensuring basic things like an audio device continue to work.

 

"Hope this helps?"  😂

 

 

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