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‎11-10-2025 12:51 AM

HP Recommended

I have a HP pavilion 15 n270ea that originally ran on windows 8.1. I recently updated it to the latest version of 10 pro. Audio has echoing and crackling after update. I have tried every solution to no avail and the roll back option on the audio drivers is greyed. I tried finding a another drivers on HP site but my laptop model is retired. How do I get a compatible drivers since the realtek I have seems to be incompatible with the windows update.

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1 REPLY 1

‎11-10-2025 07:45 AM

HP Recommended

See if this W10 audio driver works for your notebook:

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71918.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71918.exe 

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