Audio from speakers sounds "crunchy" after a couple of minutes

[dolunmo2]

Last week my HP Pavilion Laptop decided to delete a lot of the drivers. Now that I restored almost all of them the audio gets bad after a while. And it only happens when using the speakers (I'm sure it's not a hardware issue).

Tried updating the drivers using SDIO, the AMD setup, drivers from the HP website and nothing. The HP drivers show a message saying that the OS isn't compatible and I tried a lot of times using the AMD program that made the UWF program to malfunction that I had to revert the changes.

[Garp_senchau]

@dolunmo2, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I'm sorry to hear that you're experiencing audio issues with your HP Pavilion Laptop. Here are a few steps you can follow to try to resolve the problem:

Check Windows Updates

• Ensure that your Windows operating system is up to date. Updates may include fixes for known issues or compatibility improvements.
• You can check for updates by navigating to Settings > Update & Security > Windows Update, and then click on "Check for updates".

Use HP Support Assistant

• HP Support Assistant can help identify and install missing or outdated drivers specific to your HP device.
• You can download and install HP Support Assistant from the HP website if it's not already installed.

Reinstall Audio Drivers

• Sometimes reinstalling the drivers can resolve issues.
• Uninstall the current audio driver from Device Manager and restart your laptop. Windows may automatically install the default audio driver upon reboot.

Install Drivers from HP Website

• Go to the HP Customer Support - Software and Driver Downloads page, enter your laptop model, and download the audio driver compatible with your OS version.
• Check that you are selecting the correct OS when downloading the drivers.

Check Audio Enhancements

• Disable any audio enhancements to see if this resolves the issue. Go to Control Panel > Sound, select your speakers, click "Properties", and under the "Enhancements" tab, check "Disable all enhancements".

Also, I suggest you refer to this guide: HP Notebook PCs - Advanced sound troubleshooting in Windows | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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