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‎10-22-2018 10:10 AM

HP Recommended
Product: HP Pavillion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Hi _ audio went spontaneously 2/7 ago. Lapt op is new as of a month.

 

Followed all HP support instructions includeing install and re-install REaltek drivers and re-start etc.

 

Stopped when I was asked to do a re-set as I couldn't hear the sound on the HP support video !

 

Thanks

3 people had the same question
2 REPLIES 2

‎10-23-2018 01:08 AM

HP Recommended

Try running Windows Update manually. Settings> Update and Security> Windows Update.

Also look through this:

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

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‎11-04-2018 02:00 AM

HP Recommended

Many thanks for the reply.

 

However, I ended up downloading the driver from the Realtek site - after download and installation, the old driver was removed the downloaded one replaced it and evertyrthing started working again !

 

I had seen the and tried to folloow the techworm advice but could not find the SST driver bit.

 

Anyway, thanks again

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