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Aether21
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Solved!

Audio is not working after the update of some drivers

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HP Pavilion dv6 Notebook PC
Microsoft Windows 7 (64-bit)

I formatted my PC today. So, I used the Autologics Driver Update to update all my drivers. However, my audio stopped working (as my beatsaudio's control panel). I have already tried to reinstall IDT and AMD High Definition Audio, but it's not seem to be working... I figured out that the signature of AMD is not being recognized. What should I do?

If I restore to a previous date, how can I update my drivers properly?

 

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banhien
Level 19
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Message 4 of 5
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@Aether21

 

Your machine is a bit old, I think it is an HP PAVILION DV6-6C40BR . I can't find its official specs. Please try to re-install the following driver

 

    http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58131.exe

 

or newer

  

  http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe

 

Hope this helps.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
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banhien
Level 19
Level 19
96,883 65,596 12,558 21,641
Message 2 of 5
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@Aether21

 

We need to know what is your dv6 laptop because HP has dozens of different models/products called dv6.  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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Aether21
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Product Number: A7K16LA#AC4

Do you need anything more?

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banhien
Level 19
Level 19
96,883 65,596 12,558 21,641
Message 4 of 5
Flag Post
HP Recommended

@Aether21

 

Your machine is a bit old, I think it is an HP PAVILION DV6-6C40BR . I can't find its official specs. Please try to re-install the following driver

 

    http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58131.exe

 

or newer

  

  http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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Aether21
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Thank you! The first link worked.

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