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HP Recommended
HP Notebook - 15g-dr0006tx
Microsoft Windows 10 (64-bit)

Screenshot (32).pngsnip.PNGAudio part is not working in my device 

Also under sound settings no ouput device is being shown

on top of all this in device manager realtek audio driver is not showing

What should i do?/

 

1 REPLY 1
HP Recommended

@mojito2408 

 

I can't see your images. Please perform a clean install Audio software/driver, this should help.

 

   (a) Download the following driver and save on your computer,
               https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100428.exe
   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot (if it's there),
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
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