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p04s3t
New member
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Message 1 of 2
132
Flag Post

Audio issues

‎12-21-2020 06:24 AM

HP Recommended
Product: HP Omen 17
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Since purchasing my laptop the audio has been extremely quiet (even with everything turned up to the max) and sound only comes from the left hand side of the laptop.

 

I've checked for driver updates but there aren't any, please can you help? The laptop is basically brand new!

Reply
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎12-27-2020 09:36 AM

HP Recommended

@p04s3t

 

I reviewed your post and I understand that you are facing issues with the audio volume.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you run the audio troubleshooter and it will automatically find and fix audio issues.

 

Here is how it is done.

 

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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