Audio mic input gives static

[renrutg]

I have the same issue as described here 
https://h30434.www3.hp.com/t5/Notebook-Audio/Static-robotic-like-noise-recorded-by-device-microphone...

The solution is stated to be 

Run

    https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92563.exe

This down loads and unzips

05/01/2016 18:30 <DIR> APP
05/01/2016 18:37 <DIR> DRV
18/11/2017 00:01 <DIR> sp82049
29/04/2020 13:06 <DIR> SP92563
05/01/2016 18:40 <DIR> sw_ver

Going by the URL and with no further instructions in the 'Solution' post 

I ran C:\SP92563\HPSetup.exe

The log returned 

[04:29:13:55:58:0334][INSTALL_SEQUENCE] Section Found]
[04:29:13:55:58:0335][COMMAND_INSTALL] Section Found
[04:29:13:55:58:0335]Execute [install.cmd]
[04:29:13:55:58:0335]Create Process: install.cmd
[04:29:13:55:58:0347]Create Process: Successed Waiting for process complete
[04:29:13:56:19:0110]Create Process: Process completed Exit Code:0x00000000: 0

I rebooted the computer 

The fix as above has had no effect

Can You advise please?

[Riddle_Decipher]

@renrutg I have a few steps to help you out:

The Troubleshooting tool automatically finds and fixes many computer issues. Use it to troubleshoot microphone problems.

1. In Windows, search for and open Control Panel.

2. Click Troubleshooting.

3. Under Hardware and Sound, click Troubleshoot audio recording.

   NOTE: 

   Administrator permission is required to run this program. If prompted, type the administrator password or provide confirmation.

4. The Sound troubleshooter opens. Click Next. The troubleshooter begins checking the audio service status.

5. Select the device you want to troubleshoot, and then click Next.

6. Follow the on-screen instructions and make any changes suggested by the troubleshooter. When done, close the troubleshooter.

7. If the problem persists, continue to the next step.

We may need to reset the privacy settings for the Microphone if the issue occurred after any recent windows updates:

1. Open Settings from your start menu.
2. Click on Privacy in order to access all your privacy settings.
3. Select Microphone from the left pane and then click the Change button.
4. Now, turn on the microphone for this device.
5. Turn on Allow apps to access your microphone.
6. Finally, in the app list, make sure to turn on microphone access for every app you want to give permission to access your microphone.
7. Repeat the same exact steps but for your webcam this time.

If the issue persists, uninstall the microphone driver and restart to automatically install a fresh driver for the same.

1. Open device manager, the fastest way is through the search bar:
2. Open ‘Audio Inputs and Outputs’
3. Left-click on your recording device.
4. In the menu that opens up Click ‘Uninstall’.
5. delete the driver. click apply/OK and then, restart the pc.

P.S: Welcome to HP Community 😉

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