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Locked

‎05-08-2023 09:47 AM

HP Recommended
Product: HP ZBook 17 G3 IDS Base Model Mobile Workstation
Operating System: Microsoft Windows 11

Hello!

After an update, my B&O audio is no longer working properly. The audio is working but without bass at all.

As I observed, the Conexant Audio driver version now is 9.0.232.60 and the B&O Audio App is white:

 

MikeSmith123_0-1683560487366.png

 

MikeSmith123_1-1683560508519.png

 

Before the update, i was on driver version 10.0.19041.1 with driver date 12/6/2019 and the B&O App interface was black/dark.

 

Hardware ID: INTELAUDIO\FUNC_01&VEN_14F1&DEV_50F4&SUBSYS_103C80F8&REV_1001

 

I already tried around ten different drivers found online but I could not manage to install the one that worked like a charm.

One of my friends with the same laptop as mine confirmed that he is also affected by this "update".

Searching on google for the specific version that I had did not helped me because I cannot found the version.

Tried on Windows 10 and Windows 11, the results were the same.

 

Anyone could help? I am sure that this is a major problem that affected a lot of users.

 

Best regards,

Mike S

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