• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ZBook Firefly 16 inch G10 Mobile Workstation PC (740K5AV)

Hi there, I am experiencing audio crackling using the usb ports on my new HP ZBook Firefly G10. I have tried several USB devices. I don't have the issue using the aux-output. I updated all drivers using the HP support Assistant (also bios updates). My HP runs with preinstalled win11 (also all updates installed).
From what I read in other threads I assume it is an issue of either the realtec audio driver or the chipset HP is using.
Any thughts on how to fix this?

Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.