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‎03-23-2025 09:55 AM

HP Recommended
Product: HP Spectre x360 - 13t-ap000 CTO
Operating System: Microsoft Windows 11

On March 7, 2025 my laptop updated Window 11. The laptop no longer has speakers or microphone installed. Cannot search for driver updates because the computer does not recognize any devices. There are no audio devices in my device manager either.

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1 REPLY 1

‎03-23-2025 10:35 AM

HP Recommended

I only got the Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller driver.

The download link is the top of the driver list in the image below.

Screenshot 2025-03-23 231310.png

For the Realtek(R) Audio driver, I don't know the hardware ID via sp92632. Your laptop audio driver is rare, because it has this extension:

Screenshot 2025-03-23 233015.png

Perhaps the HP team or Experts team here can help you find your driver to the latest version with the same driver extension for the Realtek(R) Audio driver.

 

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