• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-30-2021 10:04 AM

HP Recommended
Product: cw1500sa
Operating System: Microsoft Windows 10 (64-bit)

The B&O audio Client is complaining that the RPC service is not working. I have tried updating to the latest version of the driver from the software support pages (dated July 2020) but it still isn't working.

2 REPLIES 2

‎01-30-2021 01:25 PM

HP Recommended

@ArcturusD 

 

Please try the following solution

 

              https://h30434.www3.hp.com/t5/Gaming-Notebooks/Unable-to-connect-to-RPC-service-OMEN-Audio-Control/t...

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-31-2021 01:33 PM

HP Recommended

Thanks for the suggestions unfortunately I've checked the settings suggested in that post and they are correct. If I could find the location of the software I might be able to add it as an exception to the firewall but that information appears to be hidden from me.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.