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Locked

‎05-19-2021 12:35 PM - edited ‎05-19-2021 12:36 PM

HP Recommended
Product: 15-cc134tx
Operating System: Microsoft Windows 10 (64-bit)

My OS get crashed and just now installed the new OS but i am missing B&O play driver, where i can get that driver...?

1 person had the same question
1 REPLY 1

‎05-22-2021 07:42 AM

HP Recommended

Hi@Kavin_Balaji, Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  
Let's try Audio driver rollback.

  1. Open Device Manager. 
  2. In Device Manager, locate Audio input and Outputs.
  3. Right-click on the Audio device and choose Properties. 
  4. Select the Driver tab.
  5. Select the Roll Back Driver button.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

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