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‎06-19-2020 07:39 AM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

Since the latest Windows 10 update this week (2nd week of June) I have been getting a popup from B&O stating that: "C:\Program Files\Conexant\SA3\HP-NB-AIO\Languages\en-US\SmartAudio.resources.dll was not found. SmartAudio needs to be reinstalled."

I checked with HP support and everything seems ok. I tried to reinstall SmartAudio but it is still happening.

Any suggestions?

Thanks

Joanna

1 REPLY 1

‎06-20-2020 10:45 AM

HP Recommended

It is a issue with May Feature Update 2004. some devices aren't working with WDDM 2.7 which is new. Microsoft claimed manufacturers were breaking windows functionality so they made WDDM 2.7 available in 2004. In my opinion 2004 should be on new desktop pc's and notebooks from the factory. Not the ones currently in use. They should just keep updated v1809-v1909 until EOL.

 

Read

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004

 

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004#417msgdesc

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