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David234
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Solved!

B&O sound system issue.

HP Recommended
Pavilion 15-au107nq
Microsoft Windows 10 (64-bit)

Hello! 

 

I think my speakers dont work properly. Recently one friend of mine bought a HP Elitebook 830 G5 and we compared the sound (both of them having B&O). His laptop sounds much better than mine (it was a huge difference). 

 

I`ve downloaded a software in order to check my laptop, and i`ve noticed there is nothing about B&O in the "audio" section.

I`ve contacted B&O team, but they directed me towards HP.

 

Any advice for me?

 

Thanks!!

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banhien
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Message 2 of 3
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@David234 wrote:

... I`ve downloaded a software in order to check my laptop, and i`ve noticed there is nothing about B&O in the "audio" section...


@David234 

 

It is Realtek, you can find B&O inside HP Audio Switch

 

   BandOa.png

 

Your can't compare HP Elitebook 830 G5 with your Pavilion. Your Pavilion is at the bottom end of notebooks/laptops and the Elitebook is at the top end.

 

Regards.

BH
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2 REPLIES 2
banhien
Level 19
Level 19
94,749 93,406 12,274 26,105
Message 2 of 3
Flag Post
HP Recommended

@David234 wrote:

... I`ve downloaded a software in order to check my laptop, and i`ve noticed there is nothing about B&O in the "audio" section...


@David234 

 

It is Realtek, you can find B&O inside HP Audio Switch

 

   BandOa.png

 

Your can't compare HP Elitebook 830 G5 with your Pavilion. Your Pavilion is at the bottom end of notebooks/laptops and the Elitebook is at the top end.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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David234
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Thank you for replying!

 

I can`t find HP Audio Switch in my laptop, it should`nt be preinstalled? 

 

https://h30434.www3.hp.com/t5/Notebook-Audio/software-Bang-amp-Olufsen/td-p/6014037 

I ve tried this, but i received an error (Realtek HD Audio Driver Failure !! [Error Code : -0001])

 

Can you help me? 

 

EDIT: solved! ty

Thanks!

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