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tabby1471
Level 2
18 12 2 0
Message 1 of 4
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Solved!

B&O uninstalled in error

HP Recommended
Product number 321B8EA#ABU
Microsoft Windows 10 (64-bit)

Trying to once again get this matter resolved.

My daughter removed the B&O software from my laptop in error. Please coiuld someone help me to get it back? All drivers and other software is up to date.

Previous suggestion of using HP recovery software is not possible because HP Recovery Manager was discontinued in 2018

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tabby1471
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Ended up resetting notebook and now B&O is back

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banhien
Level 19
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HP Recommended

@tabby1471 

 

Your machine is an HP Pavilion Laptop 15-eh0006na, its specs

 

         https://support.hp.com/au-en/document/c07121072

 

Normally Audio driver contains O&B software therefore please re-install it to your machine

 

                https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111127.exe

 

Regards,

BH
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tabby1471
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Updated driver from your link. Rebooted and B&O is still missing from start up.

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tabby1471
Author
Level 2
18 12 2 0
Message 4 of 4
Flag Post
HP Recommended

Ended up resetting notebook and now B&O is back

View solution in original post

Was this reply helpful? Yes No
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