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‎02-20-2020 08:11 AM

HP Recommended
Product: PAVILION DV6
Operating System: Microsoft Windows 10 (64-bit)

LATEST OS INSTALLATION FROM WINDOWS 7 TO WINDOWS 10 64 BIT

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2020 08:51 AM

HP Recommended

Hi:

See if installing this W10 IDT audio driver from a newer model notebook, and restarting the PC, restores the Beats audio.

6.10.6492.0 Jul 17, 2015

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

That would be the only suggestion I can offer, since W10 is not supported by HP for your notebook.

View solution in original post

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3 REPLIES 3

‎02-20-2020 08:51 AM

HP Recommended

Hi:

See if installing this W10 IDT audio driver from a newer model notebook, and restarting the PC, restores the Beats audio.

6.10.6492.0 Jul 17, 2015

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

That would be the only suggestion I can offer, since W10 is not supported by HP for your notebook.

Was this reply helpful? Yes No

‎02-20-2020 09:12 AM

HP Recommended

thank you man it worked.

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‎02-20-2020 11:11 AM

HP Recommended

You're very welcome.

 

Glad the updated driver worked for your model dv6.

Was this reply helpful? Yes No
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