• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook x360 1040 G6 Notebook PC

Hello community! I have an HP Elitebook x360 G6. There was an app called Bang And Olufsen Audio Control. It allowed me to adjust the sound to my liking. But at one point, it didn't work so well that I uninstalled it thinking that the application is available on Microsoft Store. But this is not the case. This is how I ask for your help to reinstall the application. Currently the sound of my computer is blocked. Thank you in advance.

2 REPLIES 2
HP Recommended

The only suggestion I can offer would be to reinstall the Realtek audio driver:

 

HP EliteBook x360 1040 G6 Notebook PC Software and Driver Details

 

After you install that, the B & O audio software should download.

HP Recommended

Bang And Olufsen Audio Control (now possibly called HP Audio Control) is part of the audio driver package. The relevant HP driver page is here, but there is also the option of having the HP Image Assistant (HPIA) update everything.

 

...a little too late...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.