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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z6AV)
Microsoft Windows 11

Hi, I have a problem I cant find program Bang & Olufsen audio or is able to download the software 

Thank you and best regards - IDN Indonesia

1 REPLY 1
HP Recommended

Hi @OscarIDN,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you're unable to find the Bang & Olufsen audio program on your Victus by HP 16.1 Inch Gaming Laptop running Windows 11, there are a few steps you can take to troubleshoot and resolve the issue:

Check Pre-installed Software:

  • Bang & Olufsen audio software is often pre-installed on HP laptops. Check the list of pre-installed programs on your laptop to see if Bang & Olufsen or B&O Audio is listed.

Search in Windows:

  • Use the Windows search feature to look for "Bang & Olufsen" or "B&O Audio." Simply click on the magnifying glass icon in the taskbar and type the name of the program.

HP Support Assistant:

  • HP laptops often come with the HP Support Assistant utility. Open the HP Support Assistant and check for updates or additional software that may include the Bang & Olufsen audio program.

Driver Update:

  • Ensure that your audio drivers are up to date. You can go to the official HP website, navigate to the support section, and search for your laptop model. Download and install the latest audio drivers for your system.

Windows Update:

  • Make sure your operating system is up to date with the latest Windows updates. Sometimes, driver updates are delivered through Windows Update.

Reinstall from HP Software and Driver Downloads:

  • Visit the official HP Support website, enter your laptop model, and look for audio-related software under the "Driver-Audio" section. Download and reinstall the Bang & Olufsen audio software.

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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