cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
DanEben
Level 3
36 28 2 9
Message 1 of 6
631
Flag Post

Solved!

Bang & Olufsen App - No RPC connection

HP Recommended
HP Envy x360 15-ee0xxx
Microsoft Windows 10 (64-bit)

Hi everyone,

 

I have a problem with the "band & olufsen App". It says: no connection to RPC

DanEben_0-1614783339634.png

 

Tried to set the service "Realtek Audio Universal Service" to manual and stopped or disabled, like I read it in the community, but it does not help.

Try to uninstall and reinstall Realtek audio driver - also not successful.

 

Any Ideas?

 

Greetings

Daniel

 

1 ACCEPTED SOLUTION

Accepted Solutions
DanEben
Author
Level 3
36 28 2 9
Message 6 of 6
Flag Post
HP Recommended

Hi everyone,

 

Solution found - the problem was a deactivated Autostart item (Name: Realtek HD Audio Universal Service):

RealtekAutostartItem.PNG

 

Activated it and it works after a reboot.

 

Regards 

Daniel

 

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
banhien
Level 20
Level 20
100,156 39,196 13,011 27,335
Message 2 of 6
Flag Post
HP Recommended

@DanEben 

 

Please try the following solution

 

        https://h30434.www3.hp.com/t5/Gaming-Notebooks/Unable-to-connect-to-RPC-service-OMEN-Audio-Control/t...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
DanEben
Author
Level 3
36 28 2 9
Message 3 of 6
Flag Post
HP Recommended

Hi,

 

does not work at all.

 

What have I done:

1) Followed your solution-> Does not work

2) Added "Remote Assistance" and "Bang & Olufson App" to Firewall. -> Does not work

3) Deactivated entire Firewall  -> Does not work

 

Any Ideas?

Regards

Daniel

Was this reply helpful? Yes No
DanEben
Author
Level 3
36 28 2 9
Message 4 of 6
Flag Post
HP Recommended

Hi,

 

HP has released a new Version of Realtek Audio Drivers: 6.0.9123.1

There is also a new App of B & O Audio included: 1.25.245.0

 

You can find it in the following Softwarepack:

SP113067.EXE

 

Regards

Daniel

Was this reply helpful? Yes No
DanEben
Author
Level 3
36 28 2 9
Message 5 of 6
Flag Post
HP Recommended

Hi everyone,

 

was not the solution,

After fresh installation it works and a reboot later, it doesn`t work anymore.

 

Problem is still there:

Bang & Olufsen App - No RPC connection

 

Any ideas?

 

Regards

Daniel

Was this reply helpful? Yes No
DanEben
Author
Level 3
36 28 2 9
Message 6 of 6
Flag Post
HP Recommended

Hi everyone,

 

Solution found - the problem was a deactivated Autostart item (Name: Realtek HD Audio Universal Service):

RealtekAutostartItem.PNG

 

Activated it and it works after a reboot.

 

Regards 

Daniel

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation