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Doely
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Solved!

Bang & Olufsen Audio App disappeared

HP Recommended
HP Spectre x360 Convertible
Microsoft Windows 10 (64-bit)

Hi the Bang & Olufsen Audio App which normally sits down in the hidden icons section has disappeared. I've gone through the HP Support app, which gave no recommended downloads, and downloaded drivers from my products support page

 

Also trolled this forum and tried several other options but no luck yet

 

Any ideas?

 

Doely

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KrazyToad
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@Doely

 

Try downloading the Software from this Link: http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

KrazyToad
I Am An HP Employee

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KrazyToad
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@Doely

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Doely
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@KrazyToad. Thank you for your kind offer of help, its very much appreciated.

 

In my post I do mention that I have gone through the support app, it shows no updates.

 

Windows 10 is running insider builders and it's Version 1909

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KrazyToad
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Message 4 of 4
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HP Recommended

@Doely

 

Try downloading the Software from this Link: http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

KrazyToad
I Am An HP Employee

View solution in original post

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