Bang & Olufsen Audio Control Software missing - HP Omen 15 ce031-tx

[Rika29]

hi , i have the problem, the app omen audio control does work 

it says cant conect to rpc service what do i do? 

hp omen 15 rtx 2060

is it bang olufsen ? it does work ... it dont open the equolizer (where is the hp audio boost ? ) i have the drivers uptodate 

[edit]

6EZ60EA

[Raj1788]

@Rika29

Welcome to the HP Community

Let's try these steps here: 

Uninstall the audio drivers from Device manager:

• Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers. Then check the box delete the software for this device.
• Then restart the computer and update the bios, chipset and audio drivers from this link: http://hp.com/drivers and follow the on-screen to update the drivers if it is available on the HP website.

Next, ensure your Windows 10 is up to date.

I would suggest here is to Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Now try to perform a Windows update:

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.

Also download and run the latest HP Support Assistant and it will search for the latest HP drivers for your Notebook

Click this Link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)