cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
avicennaa77
New member
1 0 0 0
Message 1 of 2
184
Flag Post

Bang & Olufsen Audio Control doesn't work

‎12-22-2020 06:05 AM

HP Recommended
Product: HP Envy Laptop 13
Operating System: Microsoft Windows 10 (64-bit)

Bang & Olufsen Audio Control Doesn't work. Why & what should I do to fix this problem?

Thank you very much

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 328 396
Message 2 of 2
Flag Post

‎12-31-2020 02:23 AM

HP Recommended

@avicennaa77

 

As I understand the Bang & Olufsen Audio Control Panel isn't turning on anymore,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to reinstall the software?

 

If you haven't, please remove the software and try downloading and reinstalling the Realtek HD Audio software package on the following link - this should also reinstall the B&o guide:

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

When the re-installation has completed,

restart the notebook.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation