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avicennaa77
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Message 1 of 2
126
Flag Post

Bang & Olufsen Audio Control doesn't work

‎12-22-2020 06:05 AM

HP Recommended
Product: HP Envy Laptop 13
Operating System: Microsoft Windows 10 (64-bit)

Bang & Olufsen Audio Control Doesn't work. Why & what should I do to fix this problem?

Thank you very much

Reply
1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎12-31-2020 02:23 AM

HP Recommended

@avicennaa77

 

As I understand the Bang & Olufsen Audio Control Panel isn't turning on anymore,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to reinstall the software?

 

If you haven't, please remove the software and try downloading and reinstalling the Realtek HD Audio software package on the following link - this should also reinstall the B&o guide:

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

When the re-installation has completed,

restart the notebook.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

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