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‎03-18-2019 08:31 AM - edited ‎03-18-2019 08:32 AM

HP Recommended
Product: zbook 14u g5
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I use my zbook with external speakers and the sound is terrible. When I reinstalled the audio driver, the sound was good for a few seconds until the Bang & Olufsen Audio app was starting again.

 

I don't need this Bang & Olufsen Audio app, how can I install the audio driver without this junk?

1 person had the same question
2 REPLIES 2

‎03-18-2019 02:01 PM

HP Recommended

@qwertz1 

 

You have no choice to exclude B&O because HP only supplies one package of software BUT you can use HP Audio Switch to exclude B&O

 

          BandOb.png

 

Regards.

BH
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‎03-20-2019 01:04 PM - edited ‎03-20-2019 01:47 PM

HP Recommended

There is no Audio Switch software installed on my zbook. Wehre do I find the HP Audio Switch software?

 

I was able to further narrow down the error: The miserable sound is only generated when the zbook is in the "slim docking station" and the external speakers are connected there. If the external speakers are connected directly to the notebook, the sound is normal.

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