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‎07-27-2022 06:47 PM - edited ‎07-27-2022 06:48 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 11

This is an FYI instead of a question. I just spent a couple hours with Zoom tech support trying to figure out why my new HP Envy's microphone would work with every app except theirs. Turns out it's the noise cancellation in the Bang & Olufsen app conflicting with Zoom's noise cancelation. If you have this problem with Zoom, go to the B&O app, go to "noise cancellation," and turn off both switches. Your mic will then work on Zoom. Thinking this post might show up if someone searches here for that problem (I searched here & didn't find anything). 

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