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Message 1 of 2
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Bang & Olufsen audio control missing

HP Recommended
HP Pavilion Laptop 15-cw0009
Microsoft Windows 10 (64-bit)

After creators update the B&O EQ settings are missing


how can I turn them on?


Thank You

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Oscar2104 Welcome to HP Forums!

I have a few steps to help you out:


Please try the B&o GUI provided by the Realtek HD Audio software package on the following link: Click here

When the installation has completed, restart the notebook.


If that doesn't work, update the BIOS, Chipset/Audio drivers using this link: Click here to find and install the same.


Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.​​​​​​​

I am an HP Employee

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