cancel
Showing results for 
Search instead for 
Did you mean: 
Oscar2104
New member
1 0 0 0
Message 1 of 2
10,998
Flag Post

Bang & Olufsen audio control missing

HP Recommended
HP Pavilion Laptop 15-cw0009
Microsoft Windows 10 (64-bit)

After creators update the B&O EQ settings are missing

 

how can I turn them on?

 

Thank You

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 30,826 2,620 4,016
Message 2 of 2
Flag Post
HP Recommended

@Oscar2104 Welcome to HP Forums!

I have a few steps to help you out:

 

Please try the B&o GUI provided by the Realtek HD Audio software package on the following link: Click here

When the installation has completed, restart the notebook.

 

If that doesn't work, update the BIOS, Chipset/Audio drivers using this link: Click here to find and install the same.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.​​​​​​​

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation