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HP Recommended
Hello @raejazh
Sorry to hear that you are having problems ...
(1) Update BIOS
HP Notebook System BIOS Update (Intel Processors) | F.16 Rev.A | 10.7 MB | May 12, 2022 | Download |
Why ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Open windows device manager. Right click on the audio device to uninstall it and confirm.
( Do NOT REBOOT ! )
(3) Install audio driver
Realtek High-Definition (HD) Audio Driver | 10.0.66.180 Rev.B | 158.2 MB | Feb 17, 2022 | Download |
(4) Reboot and test again ...
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
10,592
879
528
HP Recommended
Hello @raejazh
Sorry to hear that you are having problems ...
(1) Update BIOS
HP Notebook System BIOS Update (Intel Processors) | F.16 Rev.A | 10.7 MB | May 12, 2022 | Download |
Why ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Open windows device manager. Right click on the audio device to uninstall it and confirm.
( Do NOT REBOOT ! )
(3) Install audio driver
Realtek High-Definition (HD) Audio Driver | 10.0.66.180 Rev.B | 158.2 MB | Feb 17, 2022 | Download |
(4) Reboot and test again ...
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
10,592
879
528
HP Recommended
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