• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-16-2022 11:29 AM

HP Recommended
Product: HP Pavilion - 14-ce0068st
Operating System: Microsoft Windows 10 (64-bit)

My notebook

HP Pavilion

product number : 4AN23UA

I have lost my Bang & Olufsen driver.

Category:
1 person had the same question
1 REPLY 1

‎07-17-2022 04:29 PM - edited ‎07-17-2022 04:30 PM

HP Recommended

Hello @Ankit0699 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Try to roll back your realtek audio driver

This guide repairs a graphics driver:

https://www.lifewire.com/how-to-roll-back-a-driver-in-windows-2619217

=> You will of course need to do this to fix your realtek audio device <=

 

(2) If (1) fails

- Open windows <device manager> and right click uninstall your realtek audio device. Confirm if required

- Install ( HP ) audio driver

Realtek High-Definition (HD) Audio Driver

6.0.8688.1 Rev.A534.4 MBMay 14, 2020

Download

 

(3) Reboot and test again ...

(4) Please report your results

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.