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HP Recommended
HP Spectre x360 - 13-aw0023dx

A couple of laptop updates ago, my B&O speaker drivers disappeared. I reviewed a prior answer provided back in 2020 with the HP driver reinstall link, however I am receiving an error that this driver is not supported on OS version 10.0.19045. Is there a newer driver that will restore my speakers?

1 REPLY 1
HP Recommended

Hi @JGB3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please download and run the HP Support Assistant from this Link

 

HPSA will automatically search for all the latest drivers for your Notebook

 

Click My devices in the top menu, and then click Updates in the My PC or My Notebook pane.

Click Updates in the My notebook pane

Click Check for updates and messages to scan for new updates.

 Updates list in HP Support Center

Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

Click the update name for a description, version number, and file size.

Select the box next to any updates you want to install, and then click Download and Install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & SecurityWindows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted on how it goes.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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