Bang and Olufsen app missing since i bought the laptop (HP OMEN OMEN Laptop 15-ek0xxx)

[sandeep2021]

Bang & OLUFSEN app is missing since i bought 
Things I have tried :
1. complaint to HP service. He gave me new windows in pendrive and reinstalled it. 
2. I have uninstalled the sudio driver and updated all drivers from official site

Kindly help, it's frustrating now

[Echo_Lake]

@sandeep2021

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Hydemus]

I think Bang and Olufsen apps is no longer exist in Omen 2020... Because they change it to "Omen Audio Control"... I suggest you to check it first, if it's already installed on your laptop or not....