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‎02-18-2020 11:30 AM

HP Recommended
Product: HP ENVY 17"
Operating System: Microsoft Windows 10 (64-bit)

Hi, my Bang & Olufsen sound control app is missing on my HP Envy laptop and I can't find it on the HP Support site.

 

Where can I download the app for this laptop?

 

Thanks in advance.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2020 09:03 AM

HP Recommended

Hi there, solved it by myself 😊

The app could easily  be reactivated in the Windows settings / app menu.

View solution in original post

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3 REPLIES 3

‎02-18-2020 01:42 PM

HP Recommended

@Envyu 

 

The app should come with the Audio driver. Please check

 

         BandOb.png

 

and install Realtek software/driver if required but  what EXACTLY is your HP Envy 17" ? Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎02-21-2020 11:26 AM - edited ‎02-21-2020 11:26 AM

HP Recommended

Hi, re-installing the (latest) driver didn't do the trick on my HP ENVY Laptop 17-ce0xxx

 

Any other suggestions?

 

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‎02-22-2020 09:03 AM

HP Recommended

Hi there, solved it by myself 😊

The app could easily  be reactivated in the Windows settings / app menu.

Was this reply helpful? Yes No
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