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‎06-30-2020 12:36 PM

HP Recommended
Product: HP Pavilion Laptop 15z - cw100
Operating System: Microsoft Windows 10 (64-bit)

Hi again all,

 

My Bang and Olufsen gui is missing after I factory reset my laptop due to audio problems caused by a bug with my AMD Radeon drivers. The actual volume of my audio is perfect now, however the frequencies aren't to my tastes and I can't change them since my Bang and Olufsen gui is gone. Any help?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2020 02:15 PM

HP Recommended

Tried that already. I fixed it though. I uninstalled the Realtek Audio drivers, rebooted, then installed the Realtek Windows v1909 Audio drivers as an administrator and it worked. Thanks!

View solution in original post

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2 REPLIES 2

‎06-30-2020 02:04 PM

HP Recommended

@JHMyint 

 

Please try under HP Audio Switch

        BandOa.png

 

or

 

     bo sound.png

 

Regards.

BH
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‎06-30-2020 02:15 PM

HP Recommended

Tried that already. I fixed it though. I uninstalled the Realtek Audio drivers, rebooted, then installed the Realtek Windows v1909 Audio drivers as an administrator and it worked. Thanks!

Was this reply helpful? Yes No
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