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‎07-22-2020 09:28 PM - edited ‎07-23-2020 05:48 AM

HP Recommended
Product: Envy 15t-ae100
Operating System: Microsoft Windows 10 (64-bit)

The Bang & Olufsen audio controller is missing after a Windows 10 Update (Creator's Update) and the sound is lowered down to one fourth of it's original.

2 REPLIES 2

‎07-23-2020 12:28 AM

HP Recommended

@Abdul71 

 

Firstly: please edit your post and REMOVE the serial number of your machine and remember do not post it to anywhere.

 

Now, what is your machine ? Please use the following way to find out model/product of your machine


            https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎07-23-2020 05:51 AM

HP Recommended

@banhien

 

Thanks for your feedback. Updated the information, as you requested.

 

Regards.

 

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