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- HP Community
- Notebooks
- Notebook Audio
- Beats Audio Control Driver/Software

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04-04-2016 07:26 AM
Hi,
I require the Beats Audio Control driver/software for this laptop. When I attempt to launch it via control panel I seem to recieve ' cannot find .startup file', please help.
Thanks
04-04-2016 07:28 AM
Hi,
Can you post back with the full Model No. and Product No. of your dv6 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.
Regards,
DP-K
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Windows Insider MVP
04-04-2016 07:41 AM - edited 04-04-2016 07:43 AM
Hi,
The Beats gui is provided by the audio software package, so try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59542.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook.
When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again and let Windows fully load for a few minutes before checking.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP